July 2018. I just wanted to say thank you for what was an absolutely superb service on our trips to and from Gatwick Airport.
On both occasions Keith was superb but he excelled himself on our trip home when delays were caused by a delayed flight, lost baggage and two tired children, one almost hysterical because his favourite teddy was in his (lost) bag. He was the very epitome of calm and common sense as we were all rather fraught. We could not have had a better person to help us. He was just marvellous. No doubt he can fill you in on any details but I just wanted to put on record our note of thanks and appreciation of both your excellent service and your superb staff.
Elizabeth L. Witney. July 2018