“Greetings Cathy. May I say how impressed I am with the arrangements you made for my pick up. After my flight was delayed I was assuming that I would have missed my shuttle and would have to stand outside and just wait for the next one. Instead your driver was waiting in the arrival’s hall holding up a sign with my name on. Presumably you know how good that felt after a delayed night flight to find someone waiting for me. Thank you SO much for arranging that Cathy, much appreciated. Obviously I will recommend your service to all my friends.”
Date: 25+31 March 14